State Finally Turning On New NC Medicaid System

6:51 PM, Jun 30, 2013   |    comments
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RALEIGH, N.C. (AP) -- The replacement for North Carolina's outdated Medicaid billing program is getting turned on 10 years after the first bids were sought to build it.

The nearly half-billion dollar project called "NCTracks" begins accepting bills and treatment requests from hospitals, doctors and other service providers Monday.

The Department of Health and Human Services says it's done what it can to prepare for a smooth transition from a program that was first turned on in 1977. It's held training sessions, run invoices through the network and beefed up help desks.

Department Chief Information Officer Joe Cooper says he expects some issues but believe it's been tested extensively to meet the needs of providers.

The effort to build the project has been marked by a contract cancellation, cost overruns and criticisms by state auditors.

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